Privacy Policy

Shepherd (Shepherd Specialty Papers LLC) is a laboratory animal bedding, environmental enrichment, and cage liner manufacturer for the animal research industry.

This document outlines the process for the use, protection, and maintenance of your information. For purposes of this document “Shepherd” refers to both Shepherd Specialty Papers LLC. and ssponline.com.

Our Commitment to Privacy
Your privacy is very important to us. Part of our operation of this website involves the collection and use of information about you. This privacy policy explains what type of information we collect and what we do with that information to allow you to make choices about the way your information is collected and used. This privacy policy may change from time to time, so please check it often.

What Information Do We Collect?
In general, you can visit this website without identifying who you are or revealing any information about yourself. Information collected online can generally be categorized as anonymous or personally identifiable. Anonymous information is information that cannot be connected to the identity of a specific individual. Personally identifiable information is information that specifically identifies a particular user, such as name, address, or phone number. An example of anonymous information is the fact that, while this website may record the number of visits to a particular page that occur in a given period of time, it does not necessarily tell us the names or other identifying information of every visitor. Many users of this website will choose not to provide any personally identifiable information; therefore, those individuals are anonymous to us, and any data collected about their use of this website is anonymous information.

Automatic Anonymous Information
When you visit our site, we collect certain technical and routing information about your computer. For example, we log environmental variables such as browser type, operating system and CPU speed, and the Internet Protocol (IP) address of your originating Internet Service Provider, to try to bring you the best possible service. We also record search requests and results to try to ensure the accuracy and efficiency of our search engine. We use your IP address to track your use of the site, including pages visited and the time spent on each page. We collect this information and use it to measure the use of this website and to improve its content and performance. All of the information that is automatically submitted to us by your browser is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you.

No other personal identifying information is provided unless the user provides it in a contact form on the site.

Provided Contact Information
The contact information you provide may be used in the email marketing platform we use through Pardot. You can find Pardot’s/Salesforce’s privacy policy here: www.salesforce.com/company/privacy/.

We collect personally identifiable information only for providing the services you request, generating statistical studies, conducting marketing research, improving products and services, sending you surveys, and notifying you of new products and any other changes to our site or services that may affect you. We may also receive future emails related to industry news, updates, and promotions from Shepherd. When you submit personally identifiable information to us, you understand that you agree to allow us to access, store, and use that information for those purposes. Only the Shepherd Company will have access to the information you provide on ssponline.com through our marketing platform, Pardot.

We will not sell or give any personally identifiable information to any third parties.
We may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information on receipt of the appropriate documentation. We may also release information to law enforcement agencies or other third parties if we feel it is necessary to protect the safety and welfare of our personnel or to enforce our terms of use.

Opt-Out Policy
If at any time you do not wish to receive offers and emails from us, we ask that you tell us. You may remove your name from our mailing list by sending us an email addressed to stobey@ssponline.com and indicating in the subject line “No Offers or Email.”

Security
We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur.

Transfer of Customer Information
Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.

Disclaimer
Shepherd reserves the right to update our Terms and Conditions, Disclaimer, and Privacy Statement without notice to you. Shepherd cannot control all published, presented, or disseminated content on its social media platform or at its events. There may be instances where you find delegates’ or participants’ communications, presentations, or other sources inaccurate, offensive, or misleading. You alone are completely responsible for your interaction at any Shepherd events. You and other delegates agree to act responsibly, exercising caution and common sense while attending and participating in Shepherd events, or interacting with Shepherd content online.

Force Majeure
Neither you nor Shepherd shall be liable for damages or have the right to terminate this Terms and Conditions and Privacy Policy for failure of or delay in performing its obligations if such failure or delay is the result of an act of God, such as earthquake, hurricane, tornado, flooding, or other natural disaster, or in the case of Government announcement to include but not limited to acts of war, action of foreign enemies, terrorist activities, labor dispute or strike, government sanction, blockage, embargo, or failure of electrical service, and/or any other cause beyond the reasonable control of the party whose performance is affected.

Entire Agreement
This document with any event registration constitutes the entire Privacy Policy for Shepherd. Edits and Revisions can and will be made as required and posted accordingly. It is your responsibility to review the document.